Telehealth Information

What is telehealth?

Telehealth simply means a doctor visit on the phone or via video using a smartphone or computer. You will be able to talk with your provider from the comfort of your home or other locations just as you would in the doctor’s office.

How does it work?

Many different platforms enable physicians and patients to connect in a telehealth visit. Some work through a simple app download and registration. Others require no downloads and visits begin by clicking a link sent by email from the practice. The practice will provide instructions about your telehealth visit when you schedule the appointment.

How do I make a telehealth appointment?

Find a provider from the list above, and ask if your appointment can be done by phone or video. Some appointments require a physical examination in order for the doctor to meet the standard of care and make fully informed decisions. But many appointments can be managed well through virtual interaction. These may include certain visits for:

• Minor illnesses such as colds and allergies
• Minor injuries such as sprains
• Follow-up care
• Medication management
• Chronic disease management
• Back pain
• Other specialty care
• Fever/Respiratory symptoms such as Flu, COVID-19

Are telehealth visits covered by insurance?

Many insurance plans cover telehealth visits. Video visits are typically required, although some payers will cover visits by phone only. Check your plan coverage or ask when you make an appointment.

Can I have a telehealth visit with a doctor I’ve never seen before?

Telehealth visits through our medical group are for new and existing patients.

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Providing Covid-Safe Care

In response to the COVID-19 pandemic, we are taking special precautions to keep our offices and other care environments safe for every patient. Learn more about the steps we are taking.

®2020 Tennova Medical Group

InQuicker and the InQuicker logo are registered servicemarks of InQuicker, LLC. Triage and screening procedures are the same for all patients regardless of whether they registered with InQuicker. Online check-in should not be used for life-threatening emergencies. Because our ER staff must treat patients based on the severity of illness or injury, your time is not guaranteed. We will see you as close to your designated time as possible. If your symptoms worsen or you believe you are experiencing a life-threatening emergency, please call 9-1-1 or go to the nearest emergency department as soon as possible. All patients will receive a medical screening exam at the emergency room regardless of ability to pay.

Notice of Non-Discrimination:
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